Frequently Asked Questions - Student

What is mElimu ESP?

mElimu ESP is a brand of a leading Learning Management system used by major public sector and private sector education institutions in sub saharan Africa. You can browse and find professional courses and improve your skill or can be invited by your teacher for a closed course.

When are you launching professional courses?

Teachers are already publishing courses on the platform and mElimu quality assurance team is reviewing those courses. Once the course review process is complete these courses will be available for you to choose.

How can I make payment?

There are various payment methods enabled on the platform. You can pay through mobile money or can choose to pay through your credit/debit card using Paypal.

I have got invited to a course, what does that mean?

Your teacher must have invited you to a specific course. Teachers can create closed community courses and invite you to participate and collaborate in learning.

I have paid for a wrong course, what can I do?

Please raise your support request by emailing on or call our call center on +254 709 049 049 and our support team will rectify your issue.

Can I pay cash to my teacher, if don't want to register or enroll myself in course?

Yes, you can pay cash to your teacher and can get registered, enrolled or get a coupon code to enroll yourself into that teacher course unit.

How do I download app?

You can download our app from google play store by click here

How do I get support for using mElimu ESP?

To get support, we are just a call away. We have call center setup to support melimu users that is available from Monday to Saturday from 8AM to 5PM East Africa Time. You may directly reach us on +254 709 049 049 during business hours or log your support request via email to

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